Terms and Conditions
General Provisions
These Terms and Conditions govern the use of Bookyspin Casino services. By creating an account and accessing the platform, users agree to abide by these terms in their entirety. The operator reserves the right to modify these terms with reasonable notice to registered players.
Players must be at least 18 years of age or meet the legal gambling age in their jurisdiction, whichever is higher. Providing false age information during registration constitutes a material breach of these terms and may result in account termination and forfeiture of funds.
Account Registration
Eligibility Requirements
To register and maintain an account, individuals must:
- Be of legal gambling age in their jurisdiction
- Not reside in a restricted territory
- Provide accurate personal information
- Hold only one account per household
- Not be self-excluded from gambling services
Account Security
Players bear responsibility for maintaining account security. This includes:
- Keeping login credentials confidential
- Using strong, unique passwords
- Enabling available security features
- Reporting suspicious activity immediately
- Logging out after each session on shared devices
The operator implements industry-standard security measures but cannot guarantee absolute protection against all unauthorised access attempts.
Deposits and Withdrawals
Deposit Terms
| Aspect | Details |
|---|---|
| Minimum Deposit | €20 |
| Processing Time | Instant for most methods |
| Verification | May be required for large amounts |
| Currency | EUR (€) |
Withdrawal Conditions
Withdrawal requests undergo verification to prevent fraud and comply with regulatory requirements. First-time withdrawals require identity verification, which typically includes:
- Government-issued photo identification
- Proof of address dated within 3 months
- Payment method verification
Processing times vary by method. E-wallets typically process within 24 hours, while card and bank withdrawals may require 1-5 business days.
Withdrawal Limits
- Standard daily limit: €5,000
- Standard weekly limit: €15,000
- Standard monthly limit: €50,000
- VIP limits: Subject to account status
Bonus Terms
Welcome Bonus Conditions
The welcome bonus of 100% up to €3,000 carries specific requirements:
- Minimum qualifying deposit: €20
- Wagering requirement: 35x bonus amount
- Maximum bet during wagering: €5
- Validity period: 30 days
- Game contribution rates apply
General Bonus Rules
- Only one bonus active at any time
- Bonus abuse results in forfeiture
- Irregular play patterns void bonuses
- Terms may vary between promotions
- The operator reserves final decision on disputes
Responsible Gambling
The platform provides tools for responsible play including deposit limits, session reminders, and self-exclusion options. Players experiencing difficulties should utilise these features or contact support for assistance.
Self-exclusion requests take immediate effect and cannot be reversed during the exclusion period. Marketing communications cease during exclusion.
Prohibited Activities
The following activities are strictly prohibited:
- Using automated software or bots
- Colluding with other players
- Exploiting technical errors or glitches
- Money laundering or fraud
- Operating multiple accounts
- Circumventing restrictions or limits
Detected violations result in account suspension, investigation, and potential permanent closure with fund forfeiture where permitted by law.
Intellectual Property
All content, branding, and software on the platform remain the property of Bookyspin or its licensors. Users receive limited licence to access content for personal, non-commercial use only. Reproduction, distribution, or modification without authorisation constitutes infringement.
Limitation of Liability
The operator provides services on an “as is” basis without guarantees of uninterrupted availability. Technical issues, maintenance periods, and circumstances beyond reasonable control may affect service delivery.
Maximum liability in any circumstances shall not exceed the balance of the user’s account at the time of the relevant incident.
Dispute Resolution
Disputes should first be directed to customer support for resolution. If unsatisfied with the outcome, players may escalate matters to the relevant licensing authority. The operator cooperates fully with regulatory investigations.
Governing Law
These terms are governed by applicable international gaming law and the regulations of the licensing jurisdiction. Disputes fall under the exclusive jurisdiction of courts in the licensing territory unless regulatory requirements specify otherwise.
Contact Information
For questions regarding these terms:
- Email: support@bookyspin.org
- Live Chat: Available 24/7 on the platform
Terms effective from the date of account registration. Players acknowledge reading and accepting these conditions upon creating an account.